we had been billed $861 to change the flight itinerary. The journey company blames the AA for that large rate and AA washed their hands.
However attempting to locate another person to help me with my concern. Have sent a information about the AA web site by using a reaction that manufactured no perception. Have termed and been informed to mail the concept. I tried to reaction towards the message that made no feeling and I gained an e-mail back again stating that the e-mail handle I responded to isn't is use.
Good afternoon That is my 2nd encounter with AA. Precisely the same time very last I went thru the same scenario with my baggage.
I Hope issues don’t get cancelled with the last second. Myson can be a storm watcher, which is worried as I am. My Mother is acquiring medical procedures next week and expects me there Protected and seem. You should preserve that in your mind. I am going to do my share of praying and hope this will likely exercise.
I just finished emailing a problem to shopper resolutions but unintentionally hit some thing and my concept disappeared; did you get it?
Very last month, I traveled on American Airways from Portland, Maine to Washington, DC. I'm able to’t let you know plenty of about the superb service I acquired. I asked for a wheelchair for both of those airports and the chair and attendants ended up proper there and went above and further than the call to obligation.
( Continued from remark 191) Also, we needed to acquire another working day of our journey to return towards the airport three days later on to obtain the vehicle we experienced reserved. When we arrived for our return flight to Charlotte on 12/5/2015, we boarded flight 875, and one of our suitcases seemingly under no circumstances built it onto the airplane and was remaining in Aruba. Whenever we boarded our connecting flight to Boston, I used to be checked in and launched to enter the jetway. Though I used to be heading on to the jetway, I had been informed I needed to return and wait versus the wall while others passed me by. I had been told I required to “consolidate” my possessions. I had a wallet purse around my neck versus my human body that measures three inches by five inches. I had been informed I needed to choose it off my man or woman and place it inside a canvass bag I had. Do you think you're major???? On board flight 1783, we were being approached by among the list of rudest stewardesses I have at any time encountered in my life named Sheila. This aircraft was distinctive from one other planes we were on, and our “added place” seating evidently would not allow us To place our personalized click reference goods beneath the seat before us.
Ultimately we acquired all of our baggage not to mention amongst my luggage wasn't there. As anticipated it absolutely was lost, my sons auto seat was lost. Precisely the same girls that experienced lied before spelled out that it had to be there, scanned in.
I recognize that it could be a while in advance of USAIR and American application will probably be synched. But, there isn't a reason for your agents being so disconnected.
I have also written about my luggage being scraped up and weakened…. I come to feel as though I am owing some payment, and also a refund of $fifty for my vacation…. I'm a individual Woman, but I do hope somebody contacts me soon relating to this….
After i arrived at the airport I questioned both in the ticket counter, whenever we checked our bags, and in the Admirals Club to validate that we were being in Business Course. Each periods I had been explained to we had been in Enterprise. My Boarding Move confirmed seats 16A and 16B, as this is just one row powering Organization, I didn't know until eventually I boarded that we were really in Mentor.
For anyone who is pleased with your small business, and even have a head of attempting to operate within a thrifty way. This shows that you will be really challenged in executing this to begin with.
The final two situations I have flown on American Airways from BWI to MIA my precheck clearance has not revealed on my ticket. Once i have spoken to client service I am dismissed with “It is simply a glitch”.
I used to be to tell you of my not so enjoyable expericences using your airline, and requesting a refund of my flight. Firstly I was suppose to generally be about the 7:55am flight from Gulftport,MS.